Overview

• These Terms and Conditions apply to all bookings made by the Purchaser.By completing enrolment or commencing a membership (including any recurring subscription payments), the Purchaser is deemed to have accepted these Terms and Conditions in full. Any terms provided by the Purchaser after payment will not apply.
• By booking services, the Purchaser acknowledges they are entering into an agreement with Talent Club Australia or a relevant delivery partner.
• Talent Club Australia agrees to provide the services in consideration for the Booking Fee.
• The Purchaser warrants they are legally responsible for the child and able to make binding commitments on their behalf.
• The Purchaser authorises Talent Club Australia to use photographs and/or video of the child taken during the program for promotional purposes unless they opt out in writing.

Our Services

• The Purchaser will pay for services via credit card, Stripe, bank transfer, or other approved payment methods.
• The Purchaser consents for the child to participate in scheduled activities.
• The Purchaser is responsible for ensuring the child is signed in and out at in-person venues if required.
• Late pickups may result in a penalty.
• Talent Club Australia may exclude students for any reason, including illness or behavioural issues, at its discretion.
• Talent Club maintains a zero-tolerance policy on bullying or disruptive behaviour. Exclusions due to such conduct will not be eligible for refund, credit, or replacement.

Credits, Refunds and Make Up Classes

• Credits, refunds, and replacement sessions are governed our Policy in Section 9
• Talent Club Australia may cancel services at any time at its discretion.
• If services are cancelled by Speakscraft (Talent Club Australia), the Purchaser will be offered a credit for future classes or will refund minus the credit card/ bank fees.
• If a child is unable to attend after payment, Talent Club will assess refund/credit eligibility on a case-by-case basis minus any banking /.credit fees.
• No refunds or credits are provided for absences unless otherwise granted.
• The purchaser will be offered only 1 make-up class per school term – if more make-up classes are required, the purchaser can be offered a booking credit instead.

Health & Safety

• The Purchaser authorises Talent Club Australia to obtain necessary medical aid in case of emergency and agrees to bear all associated costs.
• Children must not attend if they are unwell or suffering from a communicable disease.
• Participation in services is at the child and Purchaser’s own risk. Talent Club is not liable for injury, loss, or damages.
• Nothing in these Terms excludes rights available under Australian Consumer Law.
• Staff of Talent Club Australia bear no individual liability for any claims related to service delivery.

Intellectual Property

• All intellectual property used in service delivery remains the property of Speakscraft ( Talent Club Australia).
• The Purchaser receives a non-transferable, non-exclusive licence for personal use of any materials provided.
• Dissemination or unauthorised use of materials is prohibited.

Definitions

• “Purchaser”: The individual who books services with Talent Club Australia.
• “Child”: The student participating in the booked services.
• “Services”: The programs or classes booked with Talent Club Australia.
• “Booking Fee”: The payment made for enrollment.
• “Venue”: The physical or online location where the services are delivered.
• “Intellectual Property”: Any materials, techniques, lesson plans or formats used.
• “Membership”: A recurring or term-based enrolment in SpeaksCraft Online services.

General

• These Terms & Conditions constitute the entire agreement.
• This Agreement is governed by the laws of New South Wales, Australia, and applies nationally including to Victoria and Western Australia.
• Any invalid or unenforceable provision shall be read down or severed without affecting the remainder of the Terms.
• Talent Club Australia reserves the right to update these Terms at any time. Updated Terms will apply to future bookings.

Term Enrolment & Auto-Rollover

• This section only applies to in-person term enrolments and does not apply to Online Monthly Membership, which is governed by Section #9.
• For in person programs, students with a saved payment method will be auto-rolled over for the next term with a 10% loyalty discount.
• The Purchaser will receive two reminder emails before rollover. Opt-out must be requested in writing before the deadline.
• If cancellation is requested after rollover has occurred, a $50 Administration Recovery Fee will apply.

Billing and Cancellation In Person/ Online Membership Subscriptions (Monthly & Quarterly)

Our Subscriptions/  Memberships are intended for consistent weekly participation and continued development of the skills in students. It is not designed as a casual drop-in service.   Auto-Charge: By subscribing to a monthly or quarterly class, you authorise Speakscraft (owned by Talent Club Australia) to charge your payment method on a recurring basis until you provide a 4 weeks in advance  cancellation notice. Charges will occur at the start of each subscription period and reflect the then-current price. Billing & Pauses SpeaksCraft Memberships are offered as:

• Monthly Membership (recurring monthly billing)
• Quarterly Membership (one payment per Quarter)

Membership provides access to weekly classes during school terms only in-person and online. Pauses / Cancellations may be executed upon providing a four-week notice period to the membership Billing & Pauses Subscription classes run during NSW school terms. Billing automatically pauses during scheduled school holidays when classes are not delivered. Weekly, Monthly & Quarterly Membership is billed on a recurring basis until cancelled. Cancellations You may cancel by emailing contactus@speakscraft.com.au, mentioning the cancellation date. Cancellation takes effect at the end of the current billing period and prevents renewal for the next period. Missed Classes No refunds will be issued for unused days of a current period. Access will continue until the period ends. Where possible, SpeaksCraft may offer a make-up option or alternative session at its discretion, subject to availability. Failed Payments If a recurring payment fails:

• The Purchaser will be notified
• Access to classes may be paused until payment is successfully processed.
• Continued failed payments may result in cancellation of membership.

If a renewal payment fails, an admin fee ($5) may be charged or access may be suspended or terminated until payment is received. Class Changes SpeaksCraft (Talent Club Australia) reserves the right to:

• Adjust class times
• Reallocate students between classes
• Change coaches where required
• Consolidate or cancel classes due to low enrolments
• Reasonable notice will be provided where possible.

Online Participation The Purchaser acknowledges that:

• Online classes are delivered via third-party platforms (e.g., Google Meet or Zoom).
• Stable internet access and a suitable device are the Purchaser’s responsibility.
• SpeaksCraft (Talent Club Australia) is not liable for technical issues beyond its control.